Deposits and balance payments
Guests pay a deposit by card when they book. Roamer reminds them when the balance is due, so you're not checking your bank account and writing emails.
3% when guests book. No monthly fee.
Payment schedule
Intermediate surf week
7 nights · 6 to 13 June · 1 guest
Deposit
Paid at booking
£250
Balance
Due 30 days before departure · reminder scheduled
£750
Total
£1,000
Illustrative figures.
A guest says yes, and then the admin starts. You send your bank details, wait, and check your bank account. Weeks later you work out who still owes what and email each of them by hand.
By card, through Stripe. No payment link to send afterwards.
Each with a payment link, so guests can pay without writing to you.
A report shows what has come in and what is still due, for reconciling balances and planning cash flow.
1
A deposit per guest and a balance due date. Change them on any trip that needs something different.
2
Their place comes off your availability straight away.
3
By default it is due 30 days before departure, and you can change that. The guest pays from a link in the email.
Two weeks before it is due
A heads-up that the balance is coming, with a link to pay early.
On the due date
The balance and a payment link, 30 days before departure unless you set it differently.
A week later, if it is missed
A follow-up with the same link. What happens after that is your decision.
A guest books a place on the 6 to 13 June surf week and pays the £250 deposit there and then.
The £750 balance is due 30 days before departure. Roamer's fee on this booking is £30.
Example booking
Intermediate surf week
7 nights · 6 to 13 June
Illustrative figures.
Before
At balance time the operator went through the bank account to work out who had paid, then emailed everyone else by hand.
After
Reminders go out on a set schedule. On the last trip, a full camp of 6 guests had all paid within 48 hours of the reminder.
Guests pay by card in more than 40 currencies, so nobody has to arrange a bank transfer from another country.
Your cancellation terms are set on each trip. If you refund a guest, Roamer refunds its fee on the amount you give back, so you only pay on money you keep.
Roamer takes 3% of the bookings you take and nothing in a month with no bookings. Stripe's card fee is separate: 1.5% + 20p for a standard UK card.
Book a call and we'll set up one of your trips with its deposit and balance date, so you can see the schedule a guest would get. Anything this page doesn't cover, we go through on the call.
Book a call